-BY BIDDING IN THIS AUCTION YOU ARE AGREEING TO ALL OF THESE TERMS AND CONDITIONS AND YOU AGREE TO HOLD TYLER GRACE AUCTIONS LLC AND OR A TO Z ESTATE SALES AND ANY AUCTION SITE PROPERTY OWNERS HARMLESS FOR ANY AND ALL INJURIES TO YOUR BODY AND OR PROPERTY AND ASSUME ALL RISKS IN OBTAINING YOUR WINNING ITEMS. Thank you for your interest in Tyler Grace Auctions TX- We appreciate your support of a family owned-veteran owned business-we service the DFW area and are here to help whether you are a buyer or a seller! RULE #1 YOU CATCH MORE FLIES WITH HONEY THAN VINEGAR-THE SAME GOES FOR TGA GUESTS AND EMPLOYEES-WE ARE A SMALL FAMILY OWNED BUSINESS-IF YOU NEED SOMETHING PLEASE TRY HONEY-VINEGAR IS NOT TOLERATED........ AUCTION HOUSE LOCATION FOR WEEKLY SHOWROOM AUCTIONS: 15166 MARSH LANE ADDISON TX HAVE QUESTIONS? -CALL US AT 469-828-1548 OR EMAIL US AT TYLERGRACEAUCTIONS@GMAIL.COM 1. PREVIEWS AVAILABLE: A. ITEMS LOCATED AT OUR AUCTION HOUSE ARE AVAILABLE FOR PREVIEW ON MONDAY, TUESDAY, WEDNESDAY OR THURSDAY FROM 10AM TO 5PM WE DO CLOSE FROM 12 TO 1 FOR LUNCH. PREVIEWS ARE NOT AVAILABLE FRIDAY SATURDAY AND SUNDAY AS WE COLLECT INVOICES ON FRIDAY TO PREPARE FOR BUYER PICKUP DAYS ON SATURDAY AND SUNDAY-PREVIEWS ARE ALSO NOT AVAILABLE ON SATURDAY SUNDAY AS WE ARE BUSY WITH BUYER PICKUPS B. LOTS OF FRAGILE ITEMS AND NARROW PATHS PLEASE DO NOT BRING SMALL CHILDREN OR ANY ANIMALS WITH YOU-ANYTHING BROKEN YOU WILL BE REQUIRED TO PAY FOR 2. ALL ITEMS ARE AS IS WHERE IS- A. PREVIEWS NOT REQUIRED BUT ARE STRONGLY ENCOURAGED AS ALL ITEMS ARE "AS-IS" WITH NO WARRANTIES EXPRESSED OR IMPLIED. WE TRY TO THE BEST OF OUR ABILITY TO TAKE CLEAR CONCISE PICTURES BUT WE ARE HUMAN AND SOMETIMES WE OVERLOOK A CHIP OR A CRACK B. ITEMS PLACED IN BOX LOTS MAY BE BROKEN PLEASE CONSIDER THAT POSSIBILITY PRIOR TO BIDDING ON THOSE ITEMS. 3. HAVE THINGS YOU WANT TO CONSIGN WITH US???? A. REMEMBER QUALITY CONSIGNMENTS ARE ALWAYS WELCOME B. DROP OFF 25% COMMISSION OR IF YOU NEED A PICKUP WE COLLECT 35% COMMISSION C. IF YOU NEED A PICKUP BUT ARE UNABLE TO PACK YOUR ITEMS AND NEED YOUR ITEMS BOXED UP FOR YOU-WE CHARGE 45% TO BOX AND TRANSFER YOUR ITEMS TO OUR AUCTION HOUSE. D. HOWEVER IF YOU HAVE A WHOLE ESTATE THAT YOU DONT WANT TO PACK-UP AND MOVE TO AUCTION? WE CAN COME TO YOU AND SELL YOUR ITEMS THROUGH AN ONLINE ONLY PLATFORM-LIMITING ACCESS TO THE PUBLIC AND PROVIDING A SAFER AND MORE SECURE SALE-THIS IS A GREAT OPTION FOR THOSE IN A GATED COMMUNITY OR AN HOA THAT DOES NOT ALLOW SALES OPEN TO THE PUBLIC- PLEASE SEND PICS OF WHAT YOU WOULD LIKE TO DROP OFF BEFORE BRINGING ITEMS -CONISGNMENT ITEMS SUBJECT TO APPROVAL BY THE AUCTIONEER NEED HELP MOVING AN ITEM OR SHIPPING SOMETHING FAST? IF YOU ARE BIDDING ON ITEMS THAT MAY REQUIRE A MOVER CONTACT CHIPS TRANSPORT SERVICE FOR A SPEEDY AND REASONABLE QUOTE-TEXT PICS OF ITEMS YOU WANT DELIVERED AND THE ADDRESS YOU NEED THEM TAKEN TO 214-923-0499 STANDARD PRICING FOR DELIVERY FROM TYLER GRACE AND WITHIN 20 MILES IS 15% OF INVOICE COST WITH A $50 MINIMUM CHARGE-ADDITIONAL SERVICES INCLUDING DISASSEMBLY, ASSEMBLY, PACKING, STAIRS, OVERSIZED ITEMS AND EXTRA MILEAGE MAY APPLY-SUBJECT TO AVAILABILITY-BEST TO SCHEDULE PRIOR TO AUCTION CLOSE-THIS COMPANY DOES NOT WORK FOR TGA AND MAY NEED ADVANCE NOTICE PICKUP LOCATIONS: BY ACCEPTING THESE TERMS AND CONDITIONS YOU ARE AGREEING THAT IT IS YOU "THE BUYER'S" RESPONSIBILITY TO MAKE SURE THEY HAVE THE ADDRESS FOR THE SALE. EMAILS ARE USUALLY SENT OUT IMMEDIATELY AFTER AUCTION-IF YOU DON'T SEE AN EMAIL WITH THE ADDRESS IN YOUR INBOX THEN PLEASE CHECK YOUR SPAM FOLDER. NOT RECEIVING THE EMAIL DOES NOT OBSOLVE YOU FROM PICKING UP YOUR ITEMS AND MAY RESULT IN A FORFEITURE OF THE ITEMS, MONIES PAID & A $100 CHARGE FOR A DISPOSAL FEE. PLEASE PICKUP, WE WOULD RATHER NOT HAVE TO DO ALL OF THIS EXTRA WORK-WE LOVE OUR BUYERS AND WANT TO KEEP THEM HAPPY-HELP US HELP YOU! -Please be aware of pickup location-we have many online only sales that are located at a residence and not at our Addison location. -Auction titles help to tell where items are located, usually weekly auctions are at the auction house however items that have a city name in the title are located in a home, these are usually one day pickups so please be aware of location and times prior to bidding. We do not cancel/retract bids. IF YOU REMOVE AN ITEM YOU WON FROM THE AUCTION PROPERTY (OUR AUCTION HOUSE/SELLERS PROPERTY) OR HAVE SOMEONE ELSE COME PICKUP FOR YOU AND YOU LATER REALIZE A DISCREPANCT/DEFECT/ERROR/SOMETHING YOU'RE NOT HAPPY WITH-WHETHER YOU SIGN YOUR INVOICE OR NOT WE WILL NOT EVEN DISCUSS ANY ISSUES-IF THERE IS ANY TYPE OF DISCREPANCE IN THE LISTING PLEASE BRING IT TO OUR STAFF MEMBERS ATTENTION IMMEDIATELY BEFORE YOU REMOVE IT FROM THE PROPERTY-GET THE NAME OF WHO YOU TALKED TO AND SEND US AN EMAIL BEFORE LEAVING THE PROPERTY IF NECESSARY-EVERYTHING IS "AS-IS" HOWEVER IF WE TRULY MADE A MISTAKE IN LISTING THE CONDITION OF THE ITEM/ITEMS WE WILL HELP HOWEVER WE CHOOSE WHETHER IT BE FULL REFUND/PARTIAL REFUND-IT IS AT THE AUCTIONEERS DISCRETION-HOWEVER IF THE ITEMS LEAVE THE PROPERTY THERE WILL BE NO DISCUSSION/NO RETURN PHONE CALL/TEXT, NO RESPONSE VIA EMAIL ETC-ONCE THE ITEMS LEAVE OUR POSSESSION/OUR PROPERTY OR AUCTION SITE THERE ARE NO REFUNDS RETURNS OR EXCHANGES-PERIOD-PERIOD-PERIOD- -NOT SIGNING YOUR INVOICE AND OR PROVIDING AN ID THAT MATCHES THE INVOICE/THE BUYERS CHOSEN REPRESENTATIVE THAT WE ARE NOTIFIED ABOUT PRIOR TO PICKUP-MAY CONSTITUTE IN INABILITY TO RECEIVE ITEMS/FORFEITURE OF ITEMS/FORFEITURE OF MONIES PAID AND FUTURE BIDDING PRIVLEDGES CREDIT CARDS WILL BE CHARGED THE NIGHT OF AUCTION FOR WINNING BIDDERS IMMEDIATELY AFTER AUCTION CLOSES-UNPAID ITEMS MAY BE OFFERED TO THE BACKUP BIDDER. --------#1 DECLINED PAYMENT RESPONSE OR QUESTION IS "IM SORRY I JUST UPDATED MY PAYMENT METHOD ON HIBID-YOU CAN GO AHEAD AND CHARGE THAT CARD" --------NO NO NO------------------------IF YOU UPDATE A CREDIT CARD AFTER AND I REPEAT AGAIN AND AGAIN IF YOU UPDATE/ADD A CREDIT CARD "AFTER AFTER AFTER" REGISTERING TO BID FOR THAT AUCTION-WE DO NOT RECEIVE THAT INFORMATION FROM HIBID-WE ONLY RECEIVE THE INFORMATION ON FILE AT THE TIME OF YOUR REGISTRATION------------------------ TO AVOID THE DECLINED CREDIT CARD FEE AND OR LOSING YOUR ITEMS-PLEASE GIVE US A CALL IMMEDIATELY AND PROVIDE YOUR NEW CREDIT CARD INFORMATION-YOU MAY ALSO SEND CC INFO VIA EMAIL ONCE YOU RECEIVE THE DECLINED PAYMENT EMAIL-CHECK SPAM FOLDER IF YOU HAVE NOT RECEIVED AN EMAIL THE NIGHT OF AUCTION. IF YOUR INVOICE IS NOT PAID THEN YOU WILL NOT RECEIVE THE HOME ADDRESSES FOR IN-HOME AUCTIONS UNTIL YOU HAVE A PAID INVOICE- PAYMENT: -WE MAY OFFER UNPAID ITEMS TO THE BACKUP BIDDER IF PROVIDED AN INVALID CREDIT CARD-REPEAT OFFENDERS WILL BE BANNED FROM FUTURE AUCTIONS. BACKUP BIDDERS MAY BE CHARGED FOR ITEMS WITHOUT NOTICE PLEASE BE AWARE OF THIS POSSIBILITY WHEN BIDDING. THIS DOES NOT OCCUR OFTEN BUT ONCE IN A BLUE MOON IT HAPPENS! -IF YOU CHANGE YOUR CREDIT CARD ON FILE AFTER REGISTERING TO BID HIBID DOES NOT PROVIDE US WITH YOUR NEW CARD INFORMATION-PLEASE CALL US PRIOR TO AUCTION CLOSING TO LET US KNOW ABOUT NEW CREDIT CARDS-IF ONLY A PARTIAL PAYMENT CAN BE CHARGED-ITEMS MAY BE REMOVED THAT EXCEED THE AMOUNT WE WERE ABLE TO CHARGE YOUR CARD -WE DO NOT ACCEPT CASH-MAKE SURE PAYMENT IS CORRECT IN THE SYSTEM PRIOR TO BIDDING COME PREPARED TO PICKUP: -PLEASE BRING YOUR OWN HELP TO LOAD LARGE ITEMS (TOOLS, DOLLY, BLANKETS) -BRING BAGS, BOXES OR PACKING-WE MAY NOT ALWAYS HAVE THESE AVAILABLE -MAKE SURE YOU ARE AWARE OF THE POSSIBILITY OF STAIRS OR NEED FOR A LADDER WE TRY TO PUT UPSTAIRS ITEMS IN THE DESCRIPTION BUT THIS IS NOT ALWAYS REMEMBERED -MAKE SURE YOU ARE AWARE OF CORRECT PICKUP ADDRESS AND DAYS PRIOR TO BIDDING, -IF ITEMS ARE NOT PICKED UP BY SPECIFIED PICKUP DAY THOSE ITEMS BECOME PROPERTY OF TYLER GRACE AUCTIONS-NO REFUNDS PROVIDED-BY BIDDING YOU ARE AGREEING TO ALL OF THE TERMS STATED IN OUR TERMS AND CONDITIONS. -IF BIDDING ON A "LOT" OF ITEMS BUYER MUST TAKE ALL ITEMS AND REMOVE FROM PROPERTY REGARDLESS OF THEIR DESIRE OR LACK THERE OF FOR "ALL" THE ITEMS IN THE LOT-OUR GOAL IS TO LEAVE THE HOME EMPTY FOR OUR HOMEOWNER-IF ITEMS ARE LEFT AND IT IS NOT APPROVED BY THE STAFF-WE MAY DECLINE BIDS FOR FUTURE AUCTIONS-PLEASE HELP US-HELP YOU-AND OUR HOMEOWNER! A $10 DECLINED FEE WILL BE ADDED TO INVOICES THAT ARE DECLINED BY THE CREDIT CARD PROCESSOR. A DISPOSAL FEE OF $100 WILL BE CHARGED TO BUYERS THAT DO NOT REMOVE ALL OF THEIR ITEMS FROM THE PROPERTY BEFORE 5PM ON THE LAST DAY OF PICKUP. FOLLOW THE RULES: -ALL ITEMS ARE AS IS WHERE IS WITHOUT WARRANTY EXPRESSED OR IMPLIED AND ALL SALES ARE FINAL-MOST ITEMS ARE USED UNLESS STATED THAT THEY ARE "NEW" -ANY DAMAGES THAT OCCUR DUE TO CARELESSNESS WHILE YOU ARE PICKING UP YOUR ITEMS WILL BE CHARGED VIA CREDIT CARD OF FILE FOR COST OF ITEM OR DAMAGED PROPERTY -BOX LOTS OR LARGE LOTS OF ITEMS MAY HAVE DEFECTS-THE ABILITY TO SAY ITEMS ARE NOT AS DESCRIBED IN BOX LOTS OR LARGE LOTS IS NON APPLICABLE. -STATEMENTS MADE THE DAY OF THE SALE SUPERSEDE ALL PRINTED MATERIAL -IF THERE IS A DISAGREEMENT BETWEEN CUSTOMERS/EMPOLOYEES THE AUCTIONEER RESERVES THE RIGHT TO SETTLE THE DISPUTE. SHIPPING: -PLEASE SEND US AN EMAIL TO TYLERGRACEAUCTIONS@GMAIL.COM PRIOR TO BIDDING ON AN ITEM-WE DO NOT GUARANTEE THE ABILITY TO TRANSPORT ITEMS BACK TO AUCTION HOUSE-SPACE IS LIMITED AS THE EMPLOYEES USE THEIR OWN TRANSPORTATION TO BRING BACK SHIPPING ITEMS. -IF YOU NEED SHIPPING PLEASE NOTIFY US WITHIN 24 HOURS AFTER THE AUCTION CLOSING TIME, -SHIPPING AVAILABLE: SHIPPING WILL USUALLY BE COMPLETED IN 7 TO 10 BUSINESS DAYS HOWEVER WE MAY REQUIRE MORE TIME DURING OUR BUSY SEASONS. IF YOU WISH TO RECEIVE YOUR ITEMS QUICKER PLEASE ARRANGE SHIPPING PRIOR TO BIDDING WITH Pak Mail Dallas 972-661-1994 pickup your items to get them to you sooner please let us know who will be picking up your items. You can also contact Chips Transport Service 214-923-0499 for faster shipping OR WHICHEVER 3RD PARTY SERVICES THE AREA WHERE THE PICKUP IS LOCATED-NOT ALWAYS ADDISON-HOUSE SALES ARE ALL OVER DFW. $5 HANDLING FEE FOR INVOICES THAT FIT IN A USPS FLAT RATE BOX + COST OF POSTAGE & $10 HANDLING FEE FOR ITEMS THAT WILL NOT FIT IN A USPS FLAT RATE BOX & REQUIRE A BROWN BOX- -SMALL ITEMS SHIPPED BY USPS THROUGHOUT THE U.S. VIA FLAT RATE BOXES -LARGER ITEMS/FRAGILE ITEMS MAY NEED TO BE SHIPPED VIA UPS PLEASE CONTACT THEM FOR SHIPPING INSTRUCTIONS. -WE DO NOT SHIP OUT OF THE U.S.A -OUT OF COUNTRY BIDDERS WILL NEED TO MAKE ARRANGEMENTS/PROVIDE USA MAILING ADDRESS -ITEMS SHIPPED TO ADDRESS ON FILE ONLY-TO PREVENT AGAINST THEFT/FRAUD-TO REQUEST DIFFERENT SHIPPING ADDRESS YOU MUST PROVIDE A LICENSE AND UTILITY BILL -IF ITEMS ARE PACKAGED AND PREPARED FOR SHIPPING AND CREDIT CARD ON FILE DECLINES, THERE WILL BE AN ADDITIONAL $10 HANDLING FEE FOR THE INCONVENIENCE.and if payment is not received by the end of that business day you may lose your items, monies paid, etc. WE DO NOT HAVE TIME TO CHASE DOWN PAYMENT -OUR SHIPPING MANAGER COMES IN ONCE A WEEK TO DO SHIPPING BUT IF SHE HAS TO MAKE ANOTHER TRIP OUT TO TRY TO CHARGE A DECLINED CARD IT ADVERSELY AFFECTS OUR SHIPPING PROCESS. SHIPPING IS USALLY DONE BY THE FOLLOWING FRIDAYOR 7 TO 10 BUSINESS DAYS IF NOT SOONER, ONCE SHIPPED OUR SYSTEM WILL GENERATE AN AUTOMATIC EMAIL TO YOU WITH YOUR TRACKING INFORMATION. -IF YOUR ITEMS REQUIRE THE ATTENTION OF UPS OR FEDEX AND ARE NOT SOMETHING WE ARE WILLING TO SHIP THEN THOSE ITEMS MUST BE PICKED UP BY UPS OR FEDEX BY TUESDAY AFTER AUCTION IS OVER OTHERWISE WE WILL CONSIDER THEM FORFEITED AND THEY WILL BE RELISTED-WE CANNOT HOLD ITEMS *IF AN ITEM IS SHIPPED THE BUYER ASSUMES ALL RISKS IN SHIPPING AND AGREES TO HANDLE ALL INSURANCE CLAIMS AND POST OFFICE COMMUNICATIONS-IF YOU WANT THE ABILITY TO DISAGREE ON CONDITION/DESCRIPTION OF AN ITEM/PICK AN AN AUCTION LOT APART-PLEASE COME PREVIEW OR PICKUP IN PERSON-BY SHIPPING YOU WAIVE ALL RISKS IN THE EVENT ITEMS ARE BROUGHT BACK TO THE AUCTION HOUSE FOR AN APPROVED LATE PICKUP-IF THE ITEMS ARE NOT PICKED UP WITHIN 2 BUSINESS DAYS OR BY THE AGREED UPON DATE THROUGH EMAIL APPROVAL-THAT PROPERTY IS FORFEITED, MONIES PAID ARE FORFEITED AND YOU MAY LOSE FUTURE BIDDING PRIVLEDGES. -OFTEN TIMES PEOPLE USE TGA AS STORAGE AND WE HAVE LIMITED SPACE-DELAYED PICKUPS OFTEN RESULT IN BEING MOVED SEVERAL TIMES AND MISPLACED. NON-PAYMENT: -PLEASE NOTE WE WORK WITH A 3RD PARTY DEBT RECOVERY COMPANY -UNPAID ITEMS WILL BE SENT TO OUR COLLECTIONS DEPARTMENT. A $10 FEE WILL BE CHARGED FOR DECLINED CREDIT CARD TRANSACTIONS. PLEASE MIND YOUR MANNERS: -WE RESERVE THE RIGHT TO REFUSE SERVICE FOR ANY REASON-BE POLITE- -RUDE PEOPLE WILL NOT BE TOLERATED-BE A DECENT HUMAN BEING AND WE WILL RECIPROCATE -STATEMENTS MADE THE DAY OF THE SALE SUPERSEDE ALL PRINTED MATERIAL -AUCTION STAFF MAY BID ON ITEMS, SELLER OR SELLERS AGENT MAY ALSO BID -PLEASE BE CAREFUL WHEN LOADING-WE ARE NOT RESPONSIBLE FOR ACCIDENTS THAT MAY OCCUR ON OR OFF OF OUR PROPERTY -IF YOU ARE UNCERTAIN ABOUT WHEN AND WHERE-PLEASE ASK BEFORE BIDDING -BY BIDDING IN THIS AUCTION YOU ARE AGREEING TO ALL OF THESE TERMS AND CONDITIONS AND YOU AGREE TO HOLD TYLER GRACE AUCTIONS LLC AND OR A TO Z ESTATE SALES AND ANY AUCTION SITE PROPERTY OWNERS HARMLESS FOR ANY AND ALL INJURIES TO YOUR BODY AND OR PROPERTY AND ASSUME ALL RISKS IN OBTAINING YOUR WINNING ITEMS.